Quikcell PowerFuel Extreme USB Portable Charger 5200 mAh new in box Payment: We accept Paypal as a form of payment only. Shipping: We ship within one business day of cleared payment. This means we do not ship on weekends. You may contact us prior to purchase and we will make all efforts to accommodate Saturday shipping if at all possible. Shipping type: We use USPS and FedEx Address change: Any address change request once payment is made will not be honored. This is for both buyer and seller protection. Pick up: If you would like to arrange pick up on an item please contact us, our store is located in Rochester N.Y. Feedback: Positive feedback will be left for you after payment is made. Please contact us first before leaving negative or neutral feedback. We will do what we can to fix any issue. Communication: Monday through Friday 10a-6p we will check and respond to eBay messages. We do not respond to emails in regard to any eBay item. All communication must be done through eBay, This is for both buyer and seller protection. Returns: Returns are accepted (unless otherwise stated in listing) on items that are in the same condition as when you received them. We do not return items that have been used by the buyer. Damaged or missing items: If damage happens during shipment please contact us right away and send photos with message if possible. If an item is missing please contact us and we will do our best with shipping company to locate the item. In many cases asking your mail courier is the fastest way to finding an item. Affiliation and authorization: Our company is not affiliated with any original manufacturer and we do not claim to be an authorized reseller/dealer.